Return Policies

  1. At Bugaliya Handicraft Store, We take care in delivering Products to our Customers. we Offer Free shipping above Rs 1000/- in India.
  2. shipping time may vary according to location and product category because each artisan has their unique process. we are mentioning shipping time on every product’s Pages.
  3. Address Updating or changing will be applicable only if an order has not been shipped and the new address is in the same state.
  4. When Your Package Shipped, we will inform you by email or Message within 24 Hours of placing the order.

Cancellations

We Accept Cancellations – The requests will be accepted within 24 hours of Placing the Order Only.

Returns Policy

Before Placing the Order Please Carefully read our Returns & Cancellations Policy. Get more detail Please Contact our Support team.

  1. Only Selected products are Eligible for returns. products can be returned within 10 days after the delivery date.
  2. In the unlikely event, If you received damaged products. You should email us [ contact @ bugaliya.com] a photo or video of Damaged products within 24 hours of receiving your products.
  3. Once Your Return request is received & Approved by Our customer Support team, we will schedule a return pick-up.
  4. In the refund case, the courier charges amount can not refundable.
  5. When we received a Return successfully and go through the same necessary quality checks, we will refund your amount on your account within 24 working hours.
  6. If you have any question regards the return, and cancellations, please reach out to our Support team at contact @ bugaliya.com